These dissertations spring from 35 years studying for varying advanced degrees at UPE (the University of Practical Experience, also called the School of Hard Knocks) I have been most fortunate in having opportunities to learn from and converse with some of the best practitioners in the Human Performance Support business - Joe Harless, Gloria Gery, Marc Rosenberg, Don Norman, and many others. I have also been fortunate in having opportunities to experiment with their ideas and methods in the field, and to develop a few of my own variations.
Some of this stuff might be viewed by some as a little controversial - some trainers might say completely nuts. But what the heck; Life's more fun when you can stir up a little dust.