ADC Telecommunications

Developed a variety of on-line information and testing modules for sales representatives in the field.

Developed and taught all parts of a curriculum to train and certify designers, installers, and operators of fiber optic infrastructure in telecommunications networks.

Developed PowerPoint presentations to train installers and designers of structured telecommunications wiring systems in private networks.

Emerson Electric Co.

Created a modular system of PowerPoint presentations, written guidelines, learning exercises, and interactive analytical tools that are used to help marketing managers learn to use advanced techniques for analyzing market segment profitability, and apply sophisticated product pricing practices.

DaimlerChrysler Corp.

Designed and wrote operating guides, job aids, tutorial and reference manuals, practice exercises, instructor guides, and skills tests for operators of automated machine tools in a new automobile transmission plant.

Insty-Prints Inc.

Provided guidance to Insty-Prints employees in the design, organization, and drafting of an operating manual for franchisees.